A CEO wants the HR to be its strategic business partner. But, it has been indicated in several studies that there is a gap between the CEO’s expectations and what the HR department delivers. According to a US-based study, between 1998 and 2007, the HR’s impact on company strategy
has not increased. After talks about the HR being strategic partner for nearly two decades, it is yet to get a seat at the ‘table’ where important business decisions are made. HR has a long way to go before it contributes to the corporate discussion about products, strategy and customers.
What could have been the probable reasons for such a condition? As per Geoffrey Matthews, VP – HR Strategy & Organisational Development, Merck Serono, the HR is not in the same frame of reference of executives. It has been found that the executives and the HR do not speak the same language and thus fail to be on the same page. The HR waits to be asked to contribute, making it difficult to demonstrate its effective contribution to the business. Here lies its failure to register as a key partner. Such a scenario calls for fast and effective action from the HR.
First, the HR needs to allot its time in understanding the business along with its investment in HR administrative tasks. The department also needs to understand what is on his CEO’s mind and whether it is performing to match his standard. The main areas of concern for CEOs in the current scheme of things have to be understood and the HR has to successfully contribute to those areas. HR has to inculcate the skills that can help it understand the roles its management has in the business. Ability to understand business needs is the basic requirement for developing any strong and flourishing business. So, the HR needs to understand this from the beginning.
Second, HR needs to effectively communicate its contributions, and for that it has to make its argument in business terms – not in human resources terms. HR needs to recognise the difference between the language used by it and that of business executives. Some executives say HR language consists of soft terminology and irrelevant wording which lacks measurement. Click here to read more...
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has not increased. After talks about the HR being strategic partner for nearly two decades, it is yet to get a seat at the ‘table’ where important business decisions are made. HR has a long way to go before it contributes to the corporate discussion about products, strategy and customers.What could have been the probable reasons for such a condition? As per Geoffrey Matthews, VP – HR Strategy & Organisational Development, Merck Serono, the HR is not in the same frame of reference of executives. It has been found that the executives and the HR do not speak the same language and thus fail to be on the same page. The HR waits to be asked to contribute, making it difficult to demonstrate its effective contribution to the business. Here lies its failure to register as a key partner. Such a scenario calls for fast and effective action from the HR.
First, the HR needs to allot its time in understanding the business along with its investment in HR administrative tasks. The department also needs to understand what is on his CEO’s mind and whether it is performing to match his standard. The main areas of concern for CEOs in the current scheme of things have to be understood and the HR has to successfully contribute to those areas. HR has to inculcate the skills that can help it understand the roles its management has in the business. Ability to understand business needs is the basic requirement for developing any strong and flourishing business. So, the HR needs to understand this from the beginning.
Second, HR needs to effectively communicate its contributions, and for that it has to make its argument in business terms – not in human resources terms. HR needs to recognise the difference between the language used by it and that of business executives. Some executives say HR language consists of soft terminology and irrelevant wording which lacks measurement. Click here to read more...
Read More IIPM Related Articles
Zee Business Best B-School Survey 2012
Prof. Arindam Chaudhuri's Session at IMA Indore
IIPM IN FINANCIAL TIMES, UK. FEATURE OF THE WEEK
IIPM strong hold on Placement : 10000 Students Placed in last 5 year
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Professor Arindam Chaudhuri - A Man For The Society....
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